Your FAQs
Frequently Asked Questions
Where is the Metropole Hotel located?
The Metropole Hotel is located on MacCurtain St in the VQ district in Cork City. This is cork city’s cultural and foodie quarter a great base for any city break in Cork City.
What are the Things to do close to the Metropole Hotel in Cork City?
We are a short walk from Cork Kent train station so you can visit our hotel and leave the car behind. We are located on MacCurtain St where you can find lots of unique shops, great pubs and The Everyman Theatre. The hotel overlooks the River Lee and guests can walk across the river to Patrick St the main shopping district and also home to The English Market a must visit site in Cork city. For more ideas on things to do in Cork visit our blog.
Is the Metropole Hotel the home of the Jazz Festival?
Yes the world famous Cork Jazz Festival began in The Metropole Hotel.
Is the Metropole Hotel currently being renovated?
We are delighted to let you konw that the brand new Lobby at The Metropole opens in May. While we finsih our transformation, the property will not be suitable for wheelchairs or those with mobility issues.
The hotel will operate as usual with some restrictions. Please find more information here.
Does The Metropole Hotel Cork have a restaurant?
The MET Restaurant at The Metropole Hotel Cork is open for lunch, dinner, afternoon tea, cocktails, and more. Our restaurant is award-winning, our chefs have designed our menus using locally sourced ingredients from quality Cork suppliers. Read about our Food Charter here
What is the contact number for The Metropole Hotel Cork reservations?
Please contact our reservations team on +353 (0) 21 464 3700.
Can I make a booking online?
Yes, you can book online for dates in the future. Please contact our reservations team directly for group bookings and corporate rates. We offer our best available rates via our website with exclusive discounts and great value packages.
Is the Gym Open?
Our gym is open as usual.
During our renovations (from January 6th to May), it will move to a different location. Find out more here.
Can I cancel my booking for The Metropole Hotel Cork ?
All reservations made directly on our website (except “Advanced Purchase or pre-pay”) – can be canceled up to 12 noon on the day of arrival. For all other cancellations, please contact our reservations team.
Can I cancel a booking for The Metropole Hotel Cork l made on Booking.com?
Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance. For the most flexible booking options, book direct on our website www.themetropolehotel.ie
Can I cancel a booking for The Metropole Hotel Cork made on Expedia.com?
Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance. For the most flexible booking options, book direct on our website www.themetropolehotel.ie
Can I get my The Metropole Hotel Cork Voucher extended?
Please contact our reception team on +353 (0) 21 464 3700 to make an extension request.
What is the contact information for The Metropole Hotel Cork HR Department?
If you are a team member, please contact the relevant HR team member or email klinehan@trigonhotels.com . You will find the information in your starter pack. If you are contacting on behalf of the media, please email amansworth@trigonhotels.com