Your personal Concierge
We are passionate about welcoming guests to our Hotel and our Concierge team are here to help make every second of your visit special.
Whether it’s an umbrella at reception, some shopping advice or a friendly co-conspirator for a surprise champagne arrival, our Concierge team are on hand to fulfil your requests and make every occasion memorable. They are your in-the-know guides to all the goings-on around town and your first point of call should you need anything during your stay at The Metropole Hotel Cork.
Our Concierge team are well versed in the history of both Cork and the hotel. Our membership of Historic Hotels of Europe means a lot to our Concierge team.
Your stay should be effortless and exciting. Perhaps you know exactly what you wish to do while in the city centre at the heart of The Victorian Quarter but require assistance with reservations or transport. Or you’re looking for fresh ideas and insider tips. From restaurant bookings and event tickets to activities, just ask the Concierges.
Accredited Customer Service
Awarded by Failte Ireland
Trigon Hotels are delighted to have been awarded the Failte Ireland Service Excellence Award for all hotels.
Service excellence is going beyond our customers’ expectations and delivering an industry leading experience that really wows our guests.
Every day we bring our passion to life helping us create amazing experiences for our guests and we pride ourselves in delivering exceptional service throughout all our hotels.