FAQ

Where are the closest shopping centres?

If you like to shop til' you drop, Cork is the place for you and the Metropole Hotel, in the heart of Cork City is the perfect base.

Shopping has never been made so easy, with the compact nature of Cork City’s Shopping District, everything is within a short stroll of the hotel. Whether it be the elegance of Brown Thomas, the hustle and bustle of Merchants Quay or the small boutiques of the Hugnot Quarter, there really is something for everyone.

Where is the closest ATM?

There is an ATM across the road in the SPAR shop, or alternatively on Malboro Street 600m from the hotel.

How far are you from the airport?

We are 8km from Cork International Airport

Do you have international adapters?

Adapters are available at reception so that you can plug in and charge your devices with minimal fuss

Do you have a restaurant?

Yes! We offer relaxed and informal dining at The Bistro. Open daily from 12.00 to 10pm

Located off the Met Bar, The Bistro offers great food in an informal yet relaxed setting.

The Bistro is the perfect location for romantic date, renewing friendships to the more serious business lunch.

Whether in a hurry or travelling at a more relaxed pace, sit back and enjoy the ambiance of The Bistro.

We also offer the best value Afternoon Tea in Cork at the iconic Metropole Hotel.

Enjoy freshly made scones with cream and jam, finger sandwiches and sweet treats, with your choice of tea or coffee.

Just €25 for 2 people – BOOK NOW by calling 021 464 3700

Do you have a leisure centre?

We are home to Leeside Leisure Centre, which is home to a 20 metre swimming pool and our gym has a selection of machines, free weights and multiple cardio machines.

I want to book an event. How do i do this?

Give us a call on, (0)21 464 3700. We will be more than happy to assist you in your event booking.

Do your rooms have wifi?

Our superfast 100MB wifi is complimentary for all guests, so whether you want to catch up on work or your favourite tv shows, we’ve got you covered!

 Do you have any job openings at present?

Any job vacancies we have at present can be found on our careers page!

Can I book a meeting room?

Yes of course! You can call our conference team on 021 4643777 or email them at conference@themetropolehotel.ie

Do you have gluten-free/vegetarian/vegan options in your restaurant? Do you cater for food intolerances/allergies?

We always and try and accommodate every dietary requirement of our guests.

Make sure to let your server know of your dietary requirements so we can accommodate you.

Let us know in advance of your stay and we can tailor some dishes for you to be coeliac/vegan friendly, lactose free etc.

Can I have breakfast/dinner even if I am not staying in your hotel?

Of course! Breakfast, lunch and dinner is available to non residents.

Click here for our Bistro menu!

Can I also book breakfast online?

Breakfast is included in some of our online packages. For packages where breakfast in not included you can add it on at check in for an additional €10.

What time is breakfast served?

Breakfast is served from 7:00am to 11:00am

What is the best price for my date? How much is a room per night?

You can find the best price for your chosen dates on our website

We also have a range of special offers.

What is the Best Rate Guarantee?

We guarantee you the Best Available Rate by booking directly on our website.

If you find a cheaper price elsewhere within 24 hours of making your booking with the same booking conditions we will match that price and buy you breakfast!

No ifs, no buts, no maybes, just a guarantee of the best rate by booking directly with The Metropole Hotel.

What forms of payments are accepted?

Upon arrival at the hotel you will be asked for your credit card details and a pre authorization will be placed upon the card, this will be released within 48 hours. The full cost of your nights stay will be taken from you at this point.

I have questions about my bill. Who do I call?

Please call the hotel on (0)21 464 3700  with any queries you have over your bill

Do you allow smoking on property? In the rooms?

Smoking is not permitted in bedrooms and will incur a €100 charge. Smoking is permitted outside the hotel.

What is Check in/Check Out time?

Check in is at 3pm and Check out is at 12pm.

What is your cancellation/deposit policy?

The cancellation policy for each package is clearly stated in the terms and conditions when making your booking.

I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?

All reservations made through third party websites can only be changed by contacting the website in question.

Do you have onsite parking? How much is parking? Is it included in my room rate?

Parking at the hotel is located in St. Patrick’s Quay, a short walk from the hotel. Guests can avail of a reduced parking rate of 7.50 per 24 hours. To avail of this please call into reception before parking to collect your parking pass.

How do I get to the hotel?

Directions to the hotel can be found here.

How close are you to the train and bus stations?

We are located a short walk from Parnell Bus Station across the bridge on MacCurtain Street.

The Metropole Hotel is located on MacCurtain Street which is less than a ten minute walk from Kent Railway station.

Turn left out of Kent railway station and follow the Lower Glanmire road until it turns into MacCurtain St.

Continue along MacCurtain St.

The Metropole Hotel is located is 140 meters along on your left.

How far are you from the City centre?

We are located in the centre of Cork City.

What activities are there in the local area?

The Metropole is located in the heart of Cork, and with so much to do in the local area we have comprised a list here!

What bedroom facilities are provided?

  • En-suite with bath/shower
  • Hairdryer
  • Cable television
  • Iron & board
  • Superfast Wi-Fi internet access
  • Room service
  • Laundry service
  • Complimentary Newspapers and Magazines to download or read from around the world via our free Press Reader App for Android, Microsoft and Apple Products.

 

 

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